Uber Eats Manager

Uber Eats Manager

When you first log into the Uber Eats Manager, you will be on the home page.  You will see historical sales info and trends for the location that you are logged into.





Under orders you can click on any particular completed order to pull up its detailed information. Or you can click on any unfulfilled order and be given an opportunity to send the customer a message and/or a discount offer to use on a future order.






Under feedback, you can read reviews from both the customers and the Uber Eats drivers.




Uber Eats will pull your regular operating hours directly from Toast.  If you need to adjust hours for a special closure, please do that here.



The prep times/pickup times can be adjusted here.



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