Order Source Flow Chart
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What is a Direct Order?
When we say Direct Order at Zeeks, we mean a delivery or pick-up order that is placed directly with Zeeks through our website, our app, or on the phone. Orders placed on a 3rd party marketplace like Uber Eats or Doordash are not Direct Orders. Here ...Customers Can't Order! CODE RED! How to activate support and get it to resolution quickly
When customers can't order, the best way to get it fixed fast is to sound the alarm to all the right people. Outlined below is how to do that. ONLINE ORDERING + APP If customers can't ordering online or on the app, that's most likely an INCENTIVIO ...Dining Options (order types) Cheat Sheat
How to take photos/pictures of menu items (for use in online ordering)
Adding something new to your menu? Here's a guide on how to take the photo.Uber Direct Portal
Requesting a refund: Click the initials in the upper right corner Select 'Help Center' Select 'Submit an Uber Direct refund request' Fill out and submit the form How to find an order: 1. Search by: Store Order ID Uber Order ID Recipient Name ...